Privacy Policy

1. Introduction

At Humber Projects, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By accessing or using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect different types of information to provide and improve our services to you:

  • Personal Information: When you contact us, request a quote, or sign up for our services, we may collect personal details such as your name, email address, phone number, company name, and billing information.
  • Non-Personal Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, and browsing activity. This helps us analyse and improve the performance of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage our services (e.g., project design, fit-outs)
  • To communicate with you about your inquiries, quotes, or projects
  • To send marketing and promotional materials, if you have consented to receive them
  • To improve our website and services based on user behaviour
  • To comply with legal and regulatory requirements

4. Sharing Your Information

We will not sell, trade, or otherwise disclose your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in the delivery of services, such as contractors or payment processors.
  • Legal Compliance: If required by law or legal process, we may disclose your information to comply with any legal obligations.

5. Data Security

We take the security of your personal information seriously. We implement reasonable measures to protect your data from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You can ask us to delete your personal data under certain conditions.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe link in our emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track site usage, improve website functionality, and provide a more personalised experience.

You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. These third-party sites are not operated by us, and we have no control over their content or privacy practices. We encourage you to review the privacy policies of any third-party sites before sharing your information with them.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as of the date posted. Please check this page periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Humber Projects
Humber Projects Ltd, Unit 4a Fleet Business Park, Itlings Lane, Hessle, HU13 9LX
01482 640597
info@humbergroup.co.uk